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PRIVACY POLICY

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Internet Privacy Policy

ESS' privacy and security measures are designed with deep bunker security in mind, so any personal information that you provide to ESS is used for the purpose of receiving ESS communications, purchasing ESS products, market research and personalizing and enhancing your web experience with ESS, and for no other purpose. ESS' specific privacy policies are outlined below.

How We Collect the Information
There are many ways that ESS obtains information from you: (1) via signup on ESS' website; (2) from an on-line or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter an ESS sweepstakes/giveaway; (5) anytime you submit a business reply, product, or warranty card; (6) upon contacting customer service to request ESS communications; (7) upon signing up at an event.

The Information We Collect
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth, sports of interest, shopping preference, product interest. Of course we will need your credit card information for any online purchases.

How We Use the Information
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:

* To administer a contest, promotion, survey, market research, focus group or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
* To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of ESS. We only send you this if you have opted-in to receive ESS catalogs or e-mails messages.
* To analyze visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.

The information obtained from registration on-line is utilized to improve your web experience with ESS by enabling you to obtain a faster checkout for purchases and/or opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding ESS and its products.

The information we ask for when you order on-line is your name, address, phone number, credit card number and email address, and is used only to complete the order, to confirm the order and to confirm shipment of the order. You may, upon placement of an order, opt to allow ESS to save the information for a speedier checkout process the next time. This information is then stored only for the purposes of faster checkout and is not used for any other purpose.

The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.

ESS will never sell any information about you to anyone. 'Cookies' are used by ESS only to allow you to use ESS' web site in the most efficient manner.

Cookies
A cookie is a small removable data file that is stored by our web browser on our computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:

* Remember the items in your shopping basket
* Recognize you when you return to our website
* Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.

We also work with other companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website and your interaction with our communications, including advertising.

E-Mail
ESS will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. ESS has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what ESS is offering. ESS also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.

Dept Rep Customers
For customers who take part in ESS' discounted public safety Department Rep program, please note that ESS may share your name, email and phone number with the referring Department Rep in order for them to better service your ongoing eye protection needs.

Direct Mail
If you would like to update your mailing information or want your name and address removed from ESS' direct mailing list you can give us a call at 877-726-4072 (Intl: +1-208-726-4072) 8am-5pm MST M-F.

Children's Privacy
If you are under 14, you should surf esseyepro.com only with involvement of a parent or guardian. Although ESS does not specifically direct its web site, catalogs or e-mails to children, ESS strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, ESS asks that anyone under 14 years of age not attempt to register with ESS or otherwise provide ESS with any personal information without the consent of a parent or legal guardian.

Access to Your Personal Information
ESS will provide you with access to the personal information you provided to ESS by allowing you to view, update or correct your information. In order to protect your privacy, ESS takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. ESS will accomplish this through the use of passwords and personal data.

Security
Our web site's bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.

Opt Out / Unsubscribe
You may request to stop receiving communications from ESS at anytime. You can choose to cancel e-mails only, snail mail only or both by calling our customer service department at 877-726-4072 (Intl: +1-208-726-4072) 8am-5pm MST M-F.

You may still receive catalogs or emails from ESS for several weeks after your request is received.

 

Page last updated: Dec 26, 2012

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